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24/7
Support Availability
98%
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Support Channels

Multiple Ways to Reach Us

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Phone Support

Immediate Assistance

Speak directly with our certified HVAC professionals for urgent technical questions, order assistance, and expert product recommendations.

+1 408-802-2764Monday - Friday: 9:00 AM - 6:00 PM PSTAverage wait time: < 30 seconds

Email Support

Detailed Technical Support

Perfect for complex technical questions, detailed product specifications, and situations requiring documentation or follow-up.

support@refrigegate.comResponse time: < 2 hoursAvailable 24/7 for writing

Live Chat

Real-Time Assistance

Quick questions, order status updates, and general inquiries through our website live chat system.

Available on refrigegate.comBusiness hours: 9 AM - 6 PM PSTInstant response during business hours
Knowledge Base

Self-Service Resources

Access our comprehensive library of technical resources, guides and documentation.

Product Specifications & Data Sheets
Installation & Handling Guidelines
EPA Compliance Requirements
Shipping & Delivery Information
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Refrigerant Calculation Tools
Training & Certification Resources
Technical Documentation Downloads

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